Software Resource Outsourcing

Quality and adherence is never compromised

Software Resource Outsourcing

Ovex’s resource outsourcing solutions deliver short term to long term needs of an organization, with effective project management practices for small, medium and large enterprises. These services empower customers by allowing them to focus on their core business instead of technology support and resources hiring and management issues, while Ovex takes care of your resource needs in a professional and engaging manner. Ovex adheres to strict standards in service quality and resource dependability. Whenever we take any outsourcing project, we assign it to a specific team or resources managed by a Lead Project Manager. We love to take new initiatives and challenges. It’s all about focus. Let Ovex focus on the details, so you can focus on the things your company does best. Our portfolio of software services deliver the highest level of professionalism, accuracy, timeliness, and quality.

Software Resource Outsourcing Videos

How It Works

Account Outsourcing
We identify the scope and sign contract for specific services.
Account Outsourcing
We will devise a plan to collect/transmit key documents from your office to Ovex office.
Account Outsourcing
Our team of accountants will record transactions in an online accounting platform.
Account Outsourcing
Based on your needs, required reports of receivables, payables etc, can either be viewed on-line or emailed to you, at agreed upon frequency.
Account Outsourcing
Deduct and file withholding taxes and statements, if required.
Account Outsourcing
Carry out monthly financial close.
Account Outsourcing
Prepare monthly Profit and Loss account and Balance Sheet, so you have a monthly snapshot of your business.
Account Outsourcing
Help you analyze your financial numbers.
Account Outsourcing
Periodic calibration meeting with executive management to identify areas of improvement.

Case Studies

Paktel was one of the pioneers of the Telecommunications’ Industry in Pakistan. Inbound Call volumes were in excess of 30,000 calls per day managed from different Paktel facilities. The operations specifically related to inbound customer care and ticket resolution.

PAKTEL

A public utility company of Pakistan managed its helpline in house, through agents answering call in each of the zones, for the whole of north of Pakistan. There was no visibility of complaints, its resolution, especially critical complaints, which were leading to loss of life and property. 

Public Utility Support Center